Part-Time Wellness Guest Experience Specialist

iCRYO; Ashburn (VA); On-site; USD 2,066,000 - 3,444,000; Part time

Benefits offered by this job

Discounts on wellness services

Commission

Job summary

iCRYO One Loudoun in Ashburn, VA seeks a Health and Wellness Specialist to deliver outstanding guest experiences and support diverse wellness services. This front-line role requires a passion for health, strong customer service, and a readiness to help guests achieve their wellness goals.

You will greet guests, educate them on Cryotherapy, Red Light Therapy, IV Infusions, and Body Sculpting, and guide selections based on individual goals.

Qualifications

• Prior experience in health, wellness, fitness, or customer service is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Passion for health and wellness with a desire to learn and grow within the industry.
• Tech-savvy with the ability to learn new software systems quickly.

Responsibilities

• Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.
• Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.
• Conduct consultations and help guide guests toward the right services and packages based on their individual goals.
• Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.
• Maintain cleanliness and sanitation standards throughout the center.
• Assist with marketing and outreach efforts, including promoting new services and seasonal specials.
• Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).
• Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Skills

Customer service

Interpersonal skills

Teamwork

Tech-savvy

Job description

iCRYO One Loudoun in Ashburn, VA seeks a Health and Wellness Specialist to deliver outstanding guest experiences and support diverse wellness services. This front-line role requires a passion for health, strong customer service, and a readiness to help guests achieve their wellness goals.

You will greet guests, educate them on Cryotherapy, Red Light Therapy, IV Infusions, and Body Sculpting, and guide selections based on individual goals.