Wellness Front Desk & Guest Experience Associate - Part-Time

Massage Envy; Westborough (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Bonuses & commissions

Sick time

Flexible schedule

Training provided

Free massage monthly / skincare / or a

Birthday perk

Job summary

Massage Envy Westborough is seeking a part-time Sales Associate to deliver exceptional customer service, educate clients on our Wellness Program, and contribute to growing a loyal client base. The role involves scheduling, assisting guests, and maintaining a welcoming studio environment.

The position offers a flexible schedule with evenings and weekends, performance bonuses, and opportunities for training and career growth in a wellness-focused team.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and relationship-building.
• General knowledge of massage and skin care services a plus.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on Total Body Care and Wellness Program; encourage homecare retail purchases.
• Greet clients, schedule services, and handle phone/email inquiries to support clinic flow.
• Grow and retain a client base through proactive outreach.

Skills

Customer service

Sales

Multitasking

Computer skills

Tools

POS system

Job description

Massage Envy Westborough is seeking a part-time Sales Associate to deliver exceptional customer service, educate clients on our Wellness Program, and contribute to growing a loyal client base. The role involves scheduling, assisting guests, and maintaining a welcoming studio environment.

The position offers a flexible schedule with evenings and weekends, performance bonuses, and opportunities for training and career growth in a wellness-focused team.