Wellness Concierge and Front Desk Sales Associate

Massage Envy; Mountain View (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Sign on Bonus

Employer-paid health insurance

401(k) matching

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Training

Free massage or skincare service each月

Discounts on products

Job summary

Massage Envy Mountain View is seeking team members who excel in customer service and have a passion for wellness. You will help clients explore Total Body Care offerings, promote the Wellness Program, and schedule services while building lasting relationships with guests.

training is provided, and a supportive culture encourages growth and professional development. Full-time and part-time roles are available with flexible scheduling across day and evening shifts to fit your life and goals.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Sales experience

Math skills

People skills

Multitasking

Job description

Massage Envy Mountain View is seeking team members who excel in customer service and have a passion for wellness. You will help clients explore Total Body Care offerings, promote the Wellness Program, and schedule services while building lasting relationships with guests.

training is provided, and a supportive culture encourages growth and professional development. Full-time and part-time roles are available with flexible scheduling across day and evening shifts to fit your life and goals.