Wellness Coach

S:US; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

S:US is seeking a Wellness Coach in New York City to help agency consumers access community services, manage cases, and develop service plans. The role emphasizes advocacy, crisis intervention, and collaboration with a broad network of supports.

You will accompany clients to appointments, support self-advocacy, and work within a team to promote community inclusion and quality of life. This in-person position aligns with S:US values and mission.

Qualifications

• Bachelor’s degree in Social Work or related human service degree.
• 2 years’ experience working with individuals with mental illness, substance use issues and/or homelessness or 2 years’ experience in human services.
• Experience in group work, tenant organization, case management, referral, and/or community outreach preferred.
• Experience or training in peer counseling or advocacy preferred.
• Proficiency in common computer programs (e-mail, Word, Excel, PowerPoint, Windows).

Responsibilities

• Provide case management to assigned caseload.
• Develop and monitor individual service plans with agency consumers.
• Assist consumers with problem solving and crisis intervention.
• Accompany consumers to medical, psychiatric, and public benefit appointments.
• Advocate for consumer and support self-advocacy.
• Identify daily living skill problems and arrange referrals or hands-on assistance.
• Maintain apartment standards with Facilities Management and funders.
• Provide supportive counseling and regular home visits.
• Maintain relationships with therapeutic support services for quality care.
• Document all services per agency standards.
• Assist moves, including lifting, packing, and cleaning.
• Engage in off-site recreation and community integration activities.
• Liaise with community-based services and groups.
• Participate in supervision and team meetings.

Skills

Bilingual English/Spanish

Case management

Community outreach

Crisis intervention

Education

Bachelor’s degree in Social Work or related human service degree

Tools

Microsoft Word

Excel

PowerPoint

Windows OS

Job description

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

• SCOPE OF ROLE: The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.
• ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Provide case management to assigned caseload
  • Develop and monitor individual service plans in conjunction with agency consumers
  • Assist agency consumers with problem solving and crisis intervention
  • Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
  • Act as advocate for consumer as appropriate; encourage and support self-advocacy
  • Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
  • Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OASAS and other diverse funders
  • Supportive counseling to agency consumers as needed
  • Regular home visits and hospital visits, as necessary
  • Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
  • Documentation of all services in compliance with agency standards
  • Assist with moves with consumers and staff; also include lifting, packing and cleaning
  • Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
  • Liaison to community-based services and groups including civic, social service government, and business organizations
  • Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
  • Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
  • Other duties as assigned

Qualifications

• REQUIREMENTS
• REQUIRED EDUCATION AND EXPERIENCE
  • Bachelor’s degree in Social Work or a related human service degree with two years’ experience working with the people served and/or providing case management
  • 2 years’ experience working with individuals with mental illness, substance use issues and/or a history of homelessness or 2 years’ experience working in the human services field required
  • Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
  • Experience or training in peer counseling or advocacy preferred
  • Working knowledge of various computer programs including e-mail,Microsoft Word, Excel, PowerPoint and Windows Operating System
• PREFERRED QUALIFICATIONS AND SKILLS
  • Bilingual English/Spanish speaking preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Pageand see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the useofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact theLeave [e-mail].

ID

2026-19107

Work Location

In Person