Wellness Coach

Services for the UnderServed; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Services for the UnderServed is seeking a Wellness Coach to assist agency consumers in accessing needed community services, developing referrals, and following up to ensure access. You will support case management, service planning, crisis intervention, and advocacy as part of a collaborative team.

The role requires a Bachelor's degree and proficiency with MS Office; bilingual English/Spanish is preferred. Work is in-person at our New York service sites with opportunities to grow professionally.

Qualifications

• Bachelor's Degree required.
• Working knowledge of e-mail, MS Word, Excel, PowerPoint and Windows OS.

Responsibilities

• Provide case management to assigned caseload.
• Develop and monitor individual service plans with agency consumers.
• Assist with problem solving and crisis intervention.
• Accompany consumers to medical, psychiatric and benefits appointments.
• Advocate for consumers and support self-advocacy.
• Support daily living skills, including referrals and hands-on assistance.
• Maintain apartment standards with SUS and OMH.
• Provide supportive counseling as needed.
• Conduct regular home and hospital visits as required.
• Document services per agency standards.
• Collaborate with social service teams for community activities.
• Liaise with community-based services and groups.

Skills

Supervisory experience

Homelessness experience

Group work

Tenant organization

Case management

Referral

Community outreach

Scattered site

Peer counseling

Bilingual English/Spanish

Education

Bachelor's Degree

Tools

MS Office

Windows OS

Job description

Position Overview

Min USD $50,000.00/Yr.

Max USD $55,000.00/Yr.

Position Overview

SCOPE OF ROLE : The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• Other duties as assigned

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree required
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

Preferred Qualifications & Skills

• 2 years supervisory experience is preferred
• Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience in scattered site setting strongly preferred
• Experience or training in peer counseling or advocacy preferred
• Bilingual English/Spanish speaking preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-18540

Work Location

In Person