Wellness Coach

Services for the UnderServed; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate Wellness Coach to support agency consumers in accessing vital community services. This role involves case management, developing individual service plans, and providing crisis intervention. Ideal candidates will have a background in Social Work and experience with mental health or substance use issues. Join a dedicated team committed to making a difference in the lives of those in need, where your advocacy and support will empower individuals to thrive. This is a rewarding opportunity to contribute to meaningful community engagement and foster positive change.

Qualifications

• Bachelor’s degree in Social Work or related field with two years’ experience.
• Experience with mental illness, substance use, or related human services.

Responsibilities

• Provide case management and develop individual service plans.
• Assist consumers with problem solving and crisis intervention.
• Document all services in compliance with agency standards.

Skills

Case Management

Crisis Intervention

Advocacy

Problem Solving

Bilingual (English/Spanish)

Education

Bachelor’s degree in Social Work

Experience in Human Services

Tools

Microsoft Word

Excel

PowerPoint

Windows OS

Job description

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Position Overview

SCOPE OF ROLE: The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral, and follow-up.

Minimum and Maximum Salary

• Min: USD $50,000.00/Yr.
• Max: USD $55,000.00/Yr.

Essential Duties & Responsibilities

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identify problems in daily living skills; provide hands-on assistance and/or referrals
• Support Facilities Management staff in maintaining apartment standards as outlined by S:US, OASAS, and other funders
• Provide supportive counseling to agency consumers as needed
• Conduct regular home and hospital visits as necessary
• Maintain strong working relationships with therapeutic support services
• Document all services in compliance with agency standards
• Assist with moves, including lifting, packing, and cleaning
• Participate in community activities and develop off-site recreation, socialization, educational, and skill-building activities
• Liaise with community-based services and groups
• Participate in supervision, team meetings, case conferences, and trainings
• Adhere to on-call system for crisis intervention and emergencies
• Perform other duties as assigned

Qualifications

Required Education and Experience

• Bachelor’s degree in Social Work or related field with two years’ experience in case management or working with the target population
• Experience with mental illness, substance use, homelessness, or related human services
• Experience in group work, tenant organization, referral, or outreach preferred
• Experience or training in peer counseling or advocacy preferred
• Proficiency in computer programs including email, Microsoft Word, Excel, PowerPoint, and Windows OS

Preferred Skills

• Bilingual in English/Spanish preferred

Company Overview

S:US is an equal opportunity employer committed to diversity and inclusion. Qualified applicants will receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. For accommodations, contact the Director of Benefits & Compensation at [e-mail].