Assistant Program Director

Services For The Underserved; New York (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

S:US in New York is seeking an Assistant Program Director to supervise case management services for individuals experiencing homelessness, mental illness, and substance use. In the Program Director’s absence, you will supervise all staff with the Regional Director.

Essential duties include directing staff, auditing progress notes, aligning person-centered plans with agency standards, coordinating with external agencies, and ensuring quality service delivery. Office in person in NYC.

Qualifications

• Bachelor’s degree in Social Work or related human service field.
• 3–5 years of experience with mental illness, substance use issues and homelessness.
• 2 years supervisory experience.
• Excellent verbal, written and interpersonal communication skills.
• MS Word/Excel proficiency.
• Experience with diverse populations preferred.
• Understanding of homelessness and related health issues.

Responsibilities

• Direct supervision of all program staff about case management and services.
• Audit consumer progress notes and service plans with clinical staff.
• Ensure plans reflect agency standards, person-centered and trauma-informed care.
• Maintain contact with service agencies and arrange client placements.
• Coordinate intake scheduling and interviews for new tenants.
• Orient and transition new tenants into the program.
• Participate in crisis intervention and report to stakeholders as needed.
• Support facilities staff to maintain apartment standards per funders.
• Provide emergency coverage and represent the agency in community linkages.
• Conduct supervisory meetings and document them regularly.

Skills

Verbal communication

Written communication

Interpersonal skills

Supervisory experience

Bilingual English/Spanish (preferred)

Trauma-informed care

Harm Reduction

Motivational Interviewing

Education

Bachelor’s degree in Social Work or related field

MSW preferred

Tools

MS Word/Excel

Job description

Min

USD $75,000.00/Yr.

Max

USD $80,000.00/Yr.

Position Overview

SCOPE OF ROLE:

The Assistant Program Director will provide supervision of Case Management services to ensure quality care to persons served that have experienced homelessness, mental illness and substance use. In the absence of the Program Director the Assistant Program Director will supervises all program staff in conjunction with the Regional Director.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Direct supervision of all program staff about case management and program services, individual and group
• Audit and review of individual consumer progress notes and service plans in conjunction with clinical staff
• Responsible for ensuring consumer service plans are reflective of agency standards, person-centered and trauma informed.
• Responsible for maintaining contact with other service agencies and ensuring client placement for treatment and program activities (may include volunteer job placement)
• Assist in coordinating with Director of Intake scheduling/interviewing all new tenants
• Responsible with orientation and transitioning of new tenants into the program
• Participates in crisis intervention, reporting management to agency and other stakeholders as needed
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OASAS and diverse funders
• Provides emergency and relief coverage as necessary
• May represent agency with community groups and agencies developing linkages for consumer services
• Provides supervisory meetings with all staff and maintains documentation of these meetings
• Other duties as assigned

Qualifications

• Bachelor’s degree in Social Work or a related human service degree
• 3-5 years of experience working with individuals with mental illness, substance use issues and/or a history of homelessness, or in the human services field
• 2 years supervisory experience
• Must have excellent verbal, written and interpersonal communication skills
• Proficient in MS Word/Excel
• Experience working with different populations preferred
• Understanding of the diverse needs of individuals and families experiencing homelessness and experience working with people affected by HIV/AIDS, Substance Use Disorder and Mental Health.

PREFERRED QUALIFICATIONS AND SKILLS

• MSW or degree in related field
• Bilingual English/Spanish speaking preferred
• Harm Reduction, Trauma informed care, and Motivational Interviewing experience preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID

2026-19113

Work Location

In Person