Wellness Club Guest Concierge & Welcome Desk

Village Health Clubs & Spas; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Village Health Clubs & Spas is seeking a friendly front desk associate in Scottsdale to welcome members and guests, manage sign-ups, and provide information about club amenities. You will handle phone inquiries, process transactions, and uphold a professional, helpful image.

The role requires standing for long periods, basic computer skills, and a willingness to obtain CPR certification within 30 days of hire. A positive, proactive attitude is essential.

Qualifications

• Must be 18 years or older and have a high school diploma or GED.
• Ability to multi-task and maintain professionalism in a fast-paced environment.
• CPR certification within 30 days of hire.

Responsibilities

• Greet and check in members with genuine hospitality.
• Handle cash and non-cash transactions and maintain accuracy.
• Assist members with program sign-ups and reservations for club amenities.
• Answer phones and direct calls to the appropriate staff.
• Maintain a clean and welcoming desk area and provide information about club programs.
• Handle guest questions or concerns and escalate as needed.

Skills

Customer service

Phone handling

Data entry

Communication

Education

High school diploma

Tools

POS systems

Reservation systems

Job description

Village Health Clubs & Spas is seeking a friendly front desk associate in Scottsdale to welcome members and guests, manage sign-ups, and provide information about club amenities. You will handle phone inquiries, process transactions, and uphold a professional, helpful image.

The role requires standing for long periods, basic computer skills, and a willingness to obtain CPR certification within 30 days of hire. A positive, proactive attitude is essential.