Gym Front Desk Concierge & Member Services

Troon; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Troon is seeking a front desk/service associate in Scottsdale to warmly greet members, assist with fitness center needs, and manage appointments. You will answer phones, handle member inquiries, and provide courteous service while ensuring a clean, safe environment.

CPR is preferred, and a genuine interest in fitness is essential. Ideal candidates read and speak English fluently, are customer-service oriented, and comfortable with basic computer tasks.

Qualifications

• Familiarity with fitness equipment.
• Proficient reading and speaking of English.

Responsibilities

• Greet members and assist with fitness center needs.
• Answer phones and member inquiries; schedule training and appointments.
• Perform minor custodial duties and open/close the facility when needed.
• Provide professional and courteous service to all inquiries in person or by phone.
• Escort members or guests needing assistance when possible.

Skills

Fitness equipment knowledge

English language

Customer service

Computer literacy

CPR certification (preferred)

Interest in fitness

Job description

Troon is seeking a front desk/service associate in Scottsdale to warmly greet members, assist with fitness center needs, and manage appointments. You will answer phones, handle member inquiries, and provide courteous service while ensuring a clean, safe environment.

CPR is preferred, and a genuine interest in fitness is essential. Ideal candidates read and speak English fluently, are customer-service oriented, and comfortable with basic computer tasks.