Medical Receptionist - Be Well Clinic

Alpine Physician Partners; Waco (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Alpine Physician Partners in Waco, TX, is seeking a friendly Front Desk Receptionist to greet patients, schedule appointments, and manage daily office tasks. The ideal candidate will have at least 1 year of receptionist experience in healthcare and strong communication and organizational skills.

Responsibilities include collecting copays, managing files, coordinating with staff, and providing excellent patient service in a fast-paced clinic environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
• Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
• Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
• Team Player: Ability to work well within a team.
• Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.

Responsibilities

• Greet visitors warmly and direct them with clear instructions.
• Handle copay collections, appointment scheduling, paperwork, and reminder calls.
• Keep patient files up-to-date and accurate.
• Answer calls professionally, screen and take messages.
• Assist with computer input, typing, scheduling, form preparation, and data compilation.
• Maintain reception area and office equipment, keeping things organized.
• Take on additional tasks and projects to support the office team.
• Create a positive patient experience from arrival to departure.

Skills

Interpersonal communication

Organizational skills

Team player

Independent worker

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

EMR (Allscripts)

Job description

We're committed to bringing passion and customer focus to the business.

Job Description:

Join Our Team as a Front Desk Receptionist!

Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!

Key Responsibilities:

• Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
• Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
• Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
• Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
• Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
• Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
• Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
• Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
• Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
• Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
• Team Player: Ability to work well within a team.
• Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.

Why Join Us?

• Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey.
• Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support.
• Growth Opportunities: Take advantage of opportunities for professional development and career advancement.
• Positive Work Environment: Enjoy a clean, organized, and welcoming workspace.