Wellness Center Concierge & Member Support

YMCA of Central Massachusetts; Fitchburg (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Facility access for employees

Employee assistance program

Sick leave

Job summary

YMCA of Central Massachusetts is seeking a Wellness Center Associate for the Central Community Branch's Wellness team in Fitchburg. The role focuses on welcoming members, promoting wellness, and maintaining a safe, welcoming environment in accordance with YMCA policies.

Responsibilities include greeting members, providing equipment orientations, and ensuring cleanliness and safety. The position requires a High School Diploma or equivalent, CPR/First Aid certification (or willingness to obtain),

Qualifications

• High School Diploma or Equivalent Required.
• Educational background in Physical Education, Exercise Science, Health Education or related field preferred but not required.
• Hold current CPR and First Aid certifications or willing to be certified.
• Excellent written and oral communication skills to work positively with members and staff is a must.
• Personal Trainer Certification is highly preferred and is a PLUS!!

Responsibilities

• Greets and assists all members and guests with attentiveness and courtesy.
• Provides outstanding service to members and guests in a professional manner.
• Must be knowledgeable of fitness activities and equipment to explain them.
• Follows opening and closing procedures for the Fitness Center.
• Quickly learns members' names and greets them by name.
• Performs equipment orientations.
• Maintains cleanliness and safety of the Fitness Center; reports repairs to supervisor.
• Organizes each room with proper equipment during hourly walkthroughs.
• Replenishes supplies such as towels, water cups, and disinfecting wipes.
• Enforces Wellness Center Rules & Regulations.
• Attends scheduled staff meetings.
• May be asked to perform other related duties.

Skills

Communication skills

Customer service

Education

High School Diploma or Equivalent

CPR and First Aid certifications

Job description

YMCA of Central Massachusetts is seeking a Wellness Center Associate for the Central Community Branch's Wellness team in Fitchburg. The role focuses on welcoming members, promoting wellness, and maintaining a safe, welcoming environment in accordance with YMCA policies.

Responsibilities include greeting members, providing equipment orientations, and ensuring cleanliness and safety. The position requires a High School Diploma or equivalent, CPR/First Aid certification (or willingness to obtain),