Wellbeing Programs & Communications Lead

Compass Group USA; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Wellness Programs Specialist to coordinate wellbeing initiatives within Total Rewards. This hybrid role in Charlotte (NC) supports communications, QA, reporting, and operational tasks to keep programs accurate, accessible, and timely for a large workforce.

You will manage content, calendars, enrollment materials, and engagement metrics, while coordinating with vendors and cross-functional teams to improve awareness and participation across the enterprise.

Qualifications

• Bachelor's degree in human resources, business, communications, or related field required; equivalent experience may be considered.
• 1-3 years of experience in Total Rewards, benefits, HR operations, communications, project coordination, or related program support.
• Strong organization, writing, proofreading, deadline management, curiosity, and comfort working with data, systems, digital tools, and cross‑functional teams.
• Proficient with Microsoft Office or comparable productivity tools, including Word, Excel, PowerPoint, Outlook, shared team collaboration tools, digital content platforms, and AI‑supported drafting or organization tools used with appropriate review.

Responsibilities

• Support wellbeing, benefits, and broader Total Rewards communications, including employee messages, FAQs, intranet updates, templates, publishing coordination, annual enrollment, new hire education, targeted engagement initiatives, and year‑round resource updates.
• Maintain Total Rewards program content, calendars, resource libraries, governance tools, review schedules, archived materials, version control records, and internal platform updates.
• Coordinate logistics for corporate wellbeing campaigns, vendor meetings, webinars, events, surveys, incentives, program calendars, action items, approvals, launch follow-ups, and other tasks as assigned.
• Perform first-pass quality checks for clarity, formatting, links, accessibility, version control, review routing, and distribution readiness.
• Support multiple concurrent projects, communications, deadlines, and deliverables by maintaining organized trackers, monitoring follow-up items, and ensuring materials are accurate, complete, and ready for review or distribution.
• Collect and summarize participation data, survey results, employee feedback themes, common questions, project status, scorecards, program metrics, engagement trends, and available outcome indicators to support communication and program improvements.

Skills

MS Office

Organization

Writing

Deadline management

Data literacy

Education

Bachelor's degree in human resources, business, communications, or related field

Tools

AI drafting tools

Job description

Compass Group USA is seeking a Wellness Programs Specialist to coordinate wellbeing initiatives within Total Rewards. This hybrid role in Charlotte (NC) supports communications, QA, reporting, and operational tasks to keep programs accurate, accessible, and timely for a large workforce.

You will manage content, calendars, enrollment materials, and engagement metrics, while coordinating with vendors and cross-functional teams to improve awareness and participation across the enterprise.