Wellbeing Coordinator – Spa & Wellness

Auberge Collection; Stanly (CA); Vor Ort; USD 24.000 - 35.000; Vollzeit

Zusammenfassung

Stanly Ranch, Auberge Collection in California invites a Wellbeing Coordinator to join Halehouse Spa. The role supports spa, fitness, and retail experiences, scheduling treatments, greeting guests, and driving suggestive selling to enhance guest wellbeing.

The position emphasizes maintaining the spa and fitness areas, knowing treatments, processing reservations and billing, and helping with product merchandising while ensuring guest satisfaction and smooth operations.

Qualifikationen

• RBS - Alcohol Training Certification required within 30 days of hire.
• Customer service experience in hospitality, spa, or retail preferred.
• Able to work in a fast-paced environment with an outgoing team.
• Excellent communication style and skills.

Aufgaben

• Maintain Spa and Fitness Center areas in spotless condition.
• Know treatments and recommend with suggestive selling.
• Process spa reservations, billing, and greet guests on arrival/departure.
• Support retail: guest assistance, product display, and merchandising.
• Handle guest complaints promptly and communicate with management.
• Exercise good judgment, discretion, and diplomacy.
• Participate in all designated programs, meetings, and training.

Kenntnisse

RBS - Alcohol Training

Customer service

Communication skills

Team player

Jobbeschreibung

Stanly Ranch, Auberge Collection in California invites a Wellbeing Coordinator to join Halehouse Spa. The role supports spa, fitness, and retail experiences, scheduling treatments, greeting guests, and driving suggestive selling to enhance guest wellbeing.

The position emphasizes maintaining the spa and fitness areas, knowing treatments, processing reservations and billing, and helping with product merchandising while ensuring guest satisfaction and smooth operations.