Well-Being Support Specialist

Serenity Healthcare; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

90% employer-paid medical, dental & vision coverage

10 days PTO (15 after 1 year) + 10 paid holidays

401(k) program

Fast advancement opportunities

Supportive team-oriented culture

Job summary

A supportive healthcare organization based in New York seeks a Customer Care Specialist to guide individuals through a structured service program. This role involves creating welcoming environments, providing encouragement, and assisting with scheduled sessions. The ideal candidate will have strong communication skills and a minimum of 2 years of professional experience. No prior specialized experience is required, as comprehensive training will be provided. Benefits include employer-paid medical coverage and ample PTO.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Reliable, hard-working, and open to feedback.
• Background check and drug screening required.

Responsibilities

• Provide one-on-one support during scheduled service sessions.
• Operate specialized program equipment and tools.
• Encourage participants using tools like journaling and goal setting.
• Keep accurate records of session progress and communicate updates.
• Create a welcoming environment for individuals.

Skills

Strong verbal communication

Strong written communication

Reliability

Compassion

Job description

A supportive healthcare organization based in New York seeks a Customer Care Specialist to guide individuals through a structured service program. This role involves creating welcoming environments, providing encouragement, and assisting with scheduled sessions. The ideal candidate will have strong communication skills and a minimum of 2 years of professional experience. No prior specialized experience is required, as comprehensive training will be provided. Benefits include employer-paid medical coverage and ample PTO.