Welcoming Host & Reservations Coordinator

Dreamscape Hospitality; Stevens Point (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dreamscape Hospitality in Wisconsin seeks a friendly Restaurant Host to create a welcoming dining experience and manage seating and reservations. You will be the first point of contact, representing our hospitality standards and ensuring a smooth guest flow.

Responsibilities include greeting guests, managing reservations, coordinating with staff, and maintaining a tidy host stand. Ideal candidates have hospitality or customer service experience and flexibility to work evenings and weekends.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in a fast-paced environment.
• Previous experience in hospitality or customer service preferred.
• Knowledge of reservation systems and POS software is a plus.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet guests warmly upon arrival and assist with seating arrangements
• Manage reservations and waitlists efficiently to optimize table turnover
• Provide guests with menus and answer any initial questions about the restaurant
• Coordinate with the serving staff to ensure timely seating and service
• Maintain a clean and organized host stand and waiting area
• Handle guest inquiries and resolve any concerns promptly and courteously
• Support the team in maintaining a positive and welcoming environment

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Hospitality experience

POS knowledge

Tools

Reservation systems

POS software

Job description

Dreamscape Hospitality in Wisconsin seeks a friendly Restaurant Host to create a welcoming dining experience and manage seating and reservations. You will be the first point of contact, representing our hospitality standards and ensuring a smooth guest flow.

Responsibilities include greeting guests, managing reservations, coordinating with staff, and maintaining a tidy host stand. Ideal candidates have hospitality or customer service experience and flexibility to work evenings and weekends.