Guest Experience Host (Flexible Scheduling & Growth)

Food Fight Restaurant Group; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Fight Restaurant Group in Madison is seeking a friendly hostess/host to greet guests, manage reservations or waiting lists, present menus, and guide guests to seating. The role emphasizes teamwork and excellent guest service in a fast-paced environment.

You should maintain a positive attitude, stand for long periods, handle calls, and support the dining room team. Our culture focuses on growth, flexibility, and a welcoming atmosphere for both staff and guests.

Qualifications

• Excellent customer service and a positive attitude.
• Ability to stand for long periods and move quickly.
• Clear and legible handwriting for guest logs and reservations.

Responsibilities

• Greet guests as they enter and seat them promptly.
• Manage reservations and waiting lists as needed.
• Answer phone calls and assist staff with guest needs.

Skills

Customer service

Teamwork

Oral communication

Stamina

Legible handwriting

Positive attitude

Job description

Food Fight Restaurant Group in Madison is seeking a friendly hostess/host to greet guests, manage reservations or waiting lists, present menus, and guide guests to seating. The role emphasizes teamwork and excellent guest service in a fast-paced environment.

You should maintain a positive attitude, stand for long periods, handle calls, and support the dining room team. Our culture focuses on growth, flexibility, and a welcoming atmosphere for both staff and guests.