Welcoming Gym Front Desk Associate — Flexible Hours

EASY MILE US LLC; Commerce (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Planet Fitness in Commerce, CA is seeking a Front Desk Associate to be the friendly first point of contact for members and guests. You will help with check-ins, answer questions about memberships, and support daily operations to keep the club clean and welcoming.

You will educate potential members about benefits, assist with billing or renewals, and collaborate with team members to ensure a positive gym experience, including evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive and handle membership-related transactions (billing, renewals).
• Maintain a clean, organized front desk area and surrounding spaces.
• Promote memberships, personal training, and other Planet Fitness services.
• Collaborate with team members and management to achieve club goals.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Membership software

Job description

Planet Fitness in Commerce, CA is seeking a Front Desk Associate to be the friendly first point of contact for members and guests. You will help with check-ins, answer questions about memberships, and support daily operations to keep the club clean and welcoming.

You will educate potential members about benefits, assist with billing or renewals, and collaborate with team members to ensure a positive gym experience, including evenings and weekends.