Welcoming Gatehouse Concierge – Full Time

Brandon Wilde; Naperville (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Employer-paid insurance

401(k) with company match

Paid time off

Employee assistance program

Tuition reimbursement

Referral bonus

Resident appreciation program

Discounted meals

Parking access

Job summary

Monarch Landing is a gated, premier Life Plan Community in Naperville, IL. The Community Greeter at the Gatehouse serves as the first point of contact for residents, guests, and vendors, ensuring a warm, professional welcome and smooth visitor flow.

This full-time role requires hospitality or customer service experience, proficiency in Microsoft Office, and reliable attendance. Enjoy competitive pay and comprehensive benefits in a supportive team environment.

Qualifications

• Previous hospitality or customer service experience (required)
• Retail experience (preferred)
• Proficiency in Microsoft Office
• Ability to work effectively with a diverse range of personalities
• Dependable attendance and punctuality

Responsibilities

• Verify and document all scheduled visitors entering the community
• Create a positive and welcoming first impression for all guests
• Direct visitors and delivery personnel to appropriate parking areas, receiving docks, or designated entry points
• Coordinate with the Sales & Marketing team regarding events and prospective residents

Skills

Hospitality experience

Customer service

Retail experience

Microsoft Office

Interpersonal skills

Reliability

Job description

Monarch Landing is a gated, premier Life Plan Community in Naperville, IL. The Community Greeter at the Gatehouse serves as the first point of contact for residents, guests, and vendors, ensuring a warm, professional welcome and smooth visitor flow.

This full-time role requires hospitality or customer service experience, proficiency in Microsoft Office, and reliable attendance. Enjoy competitive pay and comprehensive benefits in a supportive team environment.