Welcome Desk Leader - Wellness Center Operations

JCC Association of North America; Tenafly (NJ); Presencial; USD 42.000 - 48.000; Jornada completa

Descripción de la vacante

The JCC Association of North America is seeking a Welcome Desk Manager for the Kaplen JCC on the Palisades in Tenafly, NJ. This full-time position is responsible for overseeing customer service at welcome desks, managing staff, and ensuring smooth operations of the community center. Ideal candidates will have supervisory experience, strong communication skills, and a customer service-focused background. The salary range is $42,000 to $48,000, commensurate with experience.

Formación

• Ability to work in a fast-paced environment as part of a team.
• Attention to detail and accuracy.
• Flexibility and adaptability in tasks.

Responsabilidades

• Oversee customer service experiences at welcome desks.
• Supervise and coordinate staff hiring and training.
• Ensure operation of the desks and babysitting services.

Conocimientos

Customer service orientation

Strong communication skills

Supervisory skills

Organizational skills

Problem solving

Educación

2+ years Supervisory experience

5+ years in customer-focused service delivery

CPR, First Aid, and AED certification

Herramientas

Microsoft Office Suite

Salesforce

Upace

Descripción del empleo

The JCC Association of North America is seeking a Welcome Desk Manager for the Kaplen JCC on the Palisades in Tenafly, NJ. This full-time position is responsible for overseeing customer service at welcome desks, managing staff, and ensuring smooth operations of the community center. Ideal candidates will have supervisory experience, strong communication skills, and a customer service-focused background. The salary range is $42,000 to $48,000, commensurate with experience.