Community Center Front Desk & Client Services Pro

JCC Association of North America; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

JCC Association of North America is hiring a Front Desk Receptionist for their Shorefront YM-YWHA location in Brooklyn, NY. The role demands a professional who excels in customer service, manages high-volume communications, and maintains meticulous records. Candidates should have strong technical skills, familiarity with POS and Excel, and the ability to manage challenges gracefully. The position offers a competitive salary ranging from $35,000 to $45,000, and experience with diverse populations is a plus.

Qualifications

• Strong technical proficiency to manage complex systems.
• Effective multitasking in a high-volume environment.
• Exceptional customer service skills, especially under pressure.

Responsibilities

• Serve as the first point of contact for clients and visitors.
• Manage front desk communications promptly and accurately.
• Oversee facility scheduling to prevent conflicts and double bookings.

Skills

Technical proficiency

Customer service skills

Multitasking ability

Communication skills

Attention to detail

Cultural competency

Problem-solving ability

Bilingual English and Russian

Tools

POS systems

Microsoft Excel

Job description

JCC Association of North America is hiring a Front Desk Receptionist for their Shorefront YM-YWHA location in Brooklyn, NY. The role demands a professional who excels in customer service, manages high-volume communications, and maintains meticulous records. Candidates should have strong technical skills, familiarity with POS and Excel, and the ability to manage challenges gracefully. The position offers a competitive salary ranging from $35,000 to $45,000, and experience with diverse populations is a plus.