Welcome Desk Attendant

Missouri State University; Springfield (MA); Hybrid; USD 21,000 - 25,000; Part time

Job summary

Missouri State University is seeking Welcome Desk Attendants at the Springfield Campus to greet patrons, monitor entrances, and sell memberships and locker services. The role supports Campus Recreation programming and service delivery with a friendly, reliable customer-first attitude.

Candidates should be available for early mornings (5:45am) and evenings (up to 10:15pm), plus weekends and breaks, with summer availability preferred. Work-study optional; no visa sponsorship.

Qualifications

• Must meet all University requirements to work on campus.
• Experience in customer service is preferred, but not required.
• Great personality, friendly and reliable, willing to help.
• Demonstrate an ability to work well with diverse groups of people.
• Proficient verbal communication skills.
• Demonstrate strong initiative to learn policy and membership software.

Responsibilities

• Welcome Desk Attendants greet patrons and guests, monitor turnstiles,
• Sell memberships, lockers and other services.
• Provide information on Campus Recreation programming to meet fitness, recreation, and wellness needs.

Skills

Customer service

People skills

Verbal communication

Diversity awareness

Reliability

Learn policy & membership software

Tools

Membership software

Job description

Please see Special Instructions for more details.

I am currently looking to hire welcome desk attendants that can work opening (5:45am), closing (6:45-10:15pm) occasional weekends and over the summer. This position will start in late October. Work study preferred, but not required.

Position Title

Position Title Welcome Desk Attendant

Student Status

Student Status Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position.

Work Location

Work Location Springfield Campus

Department

Department Campus Recreation

Hiring Range

Hiring Range $15.00

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours

Department/Employer Operating Hours 6:00am to 10:00pm

How many hours per week are required?

How many hours per week are required? 12 - 20

Description of Primary Duties

Welcome Desk Attendants serve as the “face” of the Campus Recreation Department and the Foster Recreation Center ( FRC ). As a customer service provider, Welcome Desk Attendants greet patrons and guests, monitor turnstiles, sell memberships, lockers and other services. Attendants also provide information on Campus Recreation programming to meet the fitness, recreation, and wellness needs of our patrons.

Required Qualifications

Must meet all University requirements to work on campus
Experience in customer service is preferred, but not required
Great personality, friendly and reliable, willing to help
Demonstrate an ability to work well with diverse groups of people
Proficient verbal communication skills
Demonstrate strong initiative to learn policy and membership software

Required Certifications

Additional Qualifications

Must be available to work early mornings, evenings, weekends and during University breaks and holidays.
Available during summer, first consideration
*Mandatory all-staff training prior to classes starting in Fall

Special Instructions to Applicants

I am currently looking to hire welcome desk attendants that can work opening (5:45am), closing (6:45-10:15pm) occasional weekends and over the summer. This position will start in late October. Work study preferred, but not required.

Contact Information

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail] , 417-836-4252.

Open Date

Open Date 10/01/2026

Close Date

Close Date 10/14/2026

Required Documents

• Resume

Optional Documents

• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * What is your anticipated graduation date?

  (Open Ended Question)

• What is your schedule for the upcoming semester?

  (Open Ended Question)

• * How many hours per week are you available to work?
  • up to 15 hours per week
  • 15 to 20 hours per week
  • 20 to 30 hours per week
  • up to 40 hours per week
• How many credit hours are you currently enrolled in?

  (Open Ended Question)

• * Does your financial aid award letter show that you have a work study award for the current academic year?
  • Yes
  • No
• * Would you be available to work during University breaks?
  • Always
  • Sometimes
  • Never
• * What is your current class schedule?

  (Open Ended Question)

If you have questions:
Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.