Welcome Center Representative, Clinic Operations

University at Buffalo; Town of Amherst (NY); Vor Ort; USD 36.000 - 40.000; Vollzeit

Zusammenfassung

The University at Buffalo’s Clinic Operations team is seeking a full-time Welcome Center Representative to support front-desk duties in the dental school. You will handle patient check-in/out, verify insurance, operate the switchboard, assist Admissions, and collect payments, collaborating with a dedicated team to ensure smooth appointment flow.

Strong phone and interpersonal communication skills, attention to detail, and multitasking are essential, with a welcoming approach for veterans and

Qualifikationen

• High School Diploma is required.
• 1 year of customer service experience is required.
• Customer service experience in a dental office is preferred.

Aufgaben

• Patient check-in and check-out
• Verify insurance eligibility for upcoming appointments
• Switchboard coverage
• Assist Admissions department
• Collect payments

Kenntnisse

Customer service

Phone communication

Interpersonal communication

Detail orientation

Ausbildung

High School Diploma

Jobbeschreibung

Welcome Center Representative, Clinic Operations

Position Information

Position Title: Welcome Center Representative, ClinicOperations

Department: Clinic Operations

Posting Link: https://apptrkr.com/9780498 https://www.ubjobs.buffalo.edu/postings/63979

Job Type: Full-Time

Posting Detail Information

Position Summary

The UB School ofDental Medicine seeks to hire a full-time Welcome Center Representative to perform the following duties:

• Patient check-in and check-out
• Verify insurance eligibility for upcoming appointments
• Switchboard coverage
• Assist Admissions department
• Collect payments

The candidate must be an enthusiastic team player with excellentphone and interpersonal communication skills. Candidate must bedetail oriented, effective with multi-tasking and time management,and willing to learn new skills.

Learn more

• Our benefits, where we prioritize your well-beingand success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunityemployer and, in keeping with our commitment, welcomes all to applyincluding veterans and individuals with disabilities.

Minimum Qualifications

• High School Diploma
• 1 year of customer service experience

Preferred Qualifications

Customer service experience in a dental office

Physical Demands

Salary Range

$36,000 - $40,000

Special Instructions Summary

Is a background check required for this posting?

Yes

Contact Information

Contact's Name: Nichole Cook

Contact's Pronouns:

Contact's Title: Welcome Center Supervisor

Contact's Email: [e-mail]

Contact's Phone: [phone]

Posting Dates

Posted: 08/21/2026

Deadline for Applicants: Open Until Filled

Date to be filled:

je-c021f09ee68e4a28a10aa6f56cff2867