Clinic Welcome Center Specialist

University at Buffalo; Buffalo (NY); Hybrid; USD 36,000 - 40,000; Full time

Job summary

State University of New York at Buffalo is seeking a Welcome Center Representative for Clinic Operations on the South Campus. The role focuses on verifying insurance eligibility for upcoming appointments and providing switchboard coverage to ensure smooth patient flow.

The ideal candidate has a high school diploma and at least one year of customer service experience; dental office experience is a plus. UB emphasizes AA/EOE and offers campus-based benefits and accommodations upon request.

Qualifications

• High School Diploma required.
• 1 year of customer service experience.
• Preferred: customer service experience in a dental office.

Responsibilities

• Verify insurance eligibility for upcoming appointments.
• Switchboard coverage.

Skills

Customer service

Education

High School Diploma

Job description

State University of New York at Buffalo is seeking a Welcome Center Representative for Clinic Operations on the South Campus. The role focuses on verifying insurance eligibility for upcoming appointments and providing switchboard coverage to ensure smooth patient flow.

The ideal candidate has a high school diploma and at least one year of customer service experience; dental office experience is a plus. UB emphasizes AA/EOE and offers campus-based benefits and accommodations upon request.