Orthodontic Treatment Coordinator, Clinic Operations

University at Buffalo; Buffalo (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

The University at Buffalo School of Dental Medicine seeks an Orthodontic Treatment Coordinator, Clinic Operations, to support the orthodontic clinic team, residents, and front desk staff. You will coordinate treatment starts, track patient progress, and ensure smooth workflows.

Reporting to the Senior Director of Clinical Operations, you will monitor records, educate patients, facilitate referrals, and help standardize processes to improve efficiency and patient experience.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills with attention to detail.
• Proficiency in a variety of computer applications and ability to support diverse populations.

Responsibilities

• Serve as the primary coordinator for the orthodontic clinic, working with faculty, residents, dental assistants, front desk staff, and patients.
• Coordinate treatment starts and support patient progression through all phases of care.
• Monitor patient records and treatment workflows to identify delays, incomplete requirements, or barriers to care.
• Educate patients and facilitate consultations, referrals, records management, and other documentation for treatment progression.
• Support workflow standardization and process improvement to enhance clinic efficiency and patient experience.
• Assist leadership in monitoring operational performance, patient volume, scheduling efficiency, and other clinical needs; perform additional duties as assigned.

Skills

Written communication

Verbal communication

Computer literacy

Education

High school diploma or equivalent

Job description

Orthodontic Treatment Coordinator, Clinic Operations

Position Title Orthodontic Treatment Coordinator, Clinic Operations

The School of Dental Medicine at the University at Buffalo is seeking applications for an Orthodontic Treatment Coordinator. This position will report to the Senior Director of Clinical Affairs. This individual works closely with the implant center director to provide administrative support, patient care and to maintain the efficient effective workflow of the implant center.

Job responsibilities include:

• Serve as the primary coordinator for the orthodontic clinic, working closely with faculty, residents, dental assistants, front desk staff, and patients.
• Coordinate treatment starts and support patient progression through all phases of care.
• Monitor patient records and treatment workflows to identify and address delays, incomplete requirements, or barriers to care.
• Patient education along with facilitating consultations, referrals, records management, and other documentation necessary for treatment progression.
• Support workflow standardization and process improvement initiatives to enhance clinic efficiency and patient experience.
• Assist program and clinic leadership in monitoring operational performance, patient volume, scheduling efficiency, and other clinical needs; perform additional duties as assigned.

Work Hours:

Monday – Friday
8:00 a.m. – 4:30 p.m.

• Our benefits , where we prioritize your well-being and success to enhance every aspect of your life.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

• High school diploma or equivalent combination of education and experience.
• Ability to work both independently and collaboratively
• Strong written and verbal communication skills with exceptional attention to detail, proficiency in a variety of computer applications, and the ability to effectively work with and support diverse populations.

Preferred Qualifications

• Able to perform extensive standing, walking, climbing, and lifting (up to 30 pounds).
• Prior work experience in a healthcare facility.
• Prior work experience in a dental office/clinic.

Driving Requirements

Driving Requirements This position will never drive a university owned vehicle.

Salary Range

Salary Range $45,000 - $50,000

Additional Salary Information

Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

Job Type

Job Type Full-Time

Campus

Campus South Campus

Background Check Required

Yes

Background Check Notification Employment in this position will be contingent on the university’s verification of credentials and any other information required by federal or state law, and University at Buffalo policies, including the completion of a criminal history check.

Contact Information

Contact's Name Asif Abidi

Contact's Pronouns

Contact's Title Senior Director of Clinical Operations

Contact's Email [e-mail]

Contact's Phone [phone]

Posting Dates

Posted 08/21/2026

Date to be filled

References

Number of References Required 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate your current employment affiliation with the University at Buffalo.
  • Faculty
  • Faculty Student Association (FSA)
  • Research Foundation Employee
  • State Classified
  • State Professional
  • UB Foundation
  • TA/GA
  • Student
  • No Current Employment Affiliation
• * How did you first hear about this employment opportunity?
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  • Chronicle of Higher Education
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  • Other
  • WNY Jobs

UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at [e-mail] or by phone [phone].