Welcome Center Representative, Clinic Operations

University at Buffalo; Buffalo (NY); Hybrid; USD 36,000 - 40,000; Full time

Job summary

State University of New York at Buffalo is seeking a Welcome Center Representative for Clinic Operations on the South Campus. The role focuses on verifying insurance eligibility for upcoming appointments and providing switchboard coverage to ensure smooth patient flow.

The ideal candidate has a high school diploma and at least one year of customer service experience; dental office experience is a plus. UB emphasizes AA/EOE and offers campus-based benefits and accommodations upon request.

Qualifications

• High School Diploma required.
• 1 year of customer service experience.
• Preferred: customer service experience in a dental office.

Responsibilities

• Verify insurance eligibility for upcoming appointments.
• Switchboard coverage.

Skills

Customer service

Education

High School Diploma

Job description

Welcome Center Representative, Clinic Operations

Position Title Welcome Center Representative, Clinic Operations

• Verify insurance eligibility for upcoming appointments
• Switchboard coverage

The candidate must be an enthusiastic team player with excellent phone and interpersonal communication skills. Candidate must be detail oriented, effective with multi-tasking and time management, and willing to learn new skills.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

• Our benefits , where we prioritize your well-being and success to enhance every aspect of your life.

Minimum Qualifications

• High School Diploma
• 1 year of customer service experience

Preferred Qualifications

Customer service experience in a dental office

Physical Demands

Driving Requirements

Driving Requirements This position will never drive a university owned vehicle.

Salary Range

Salary Range $36,000 - $40,000

Additional Salary Information

Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

Job Type

Job Type Full-Time

Campus

Campus South Campus

UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at [e-mail] or by phone [phone].