Welcome Center Representative

ymcaboston; East Boston (NY); On-site; USD 20,664 - 30,307; Part time

Job summary

YMCA Boston welcomes a Welcome Center Representative to join our Membership Sales & Service Team. Under supervision, you will manage member check‑in and safety protocols, and perform membership and program sales while handling phone inquiries.

You will regulate lobby traffic, provide information on memberships and programs, and uphold YMCA policies and procedures. Part‑time hours are available: Weekday Afternoons/Evenings, Weekends.

Qualifications

• Strong customer service orientation.
• Ability to follow safety protocols and YMCA policies.
• Excellent communication and phone handling skills.

Responsibilities

• Manage member check‑in and ensure adherence to safety protocols.
• Conduct membership and program sales.
• Take telephone calls and provide information on memberships and programs.
• Regulate YMCA lobby traffic and assist members as needed.

Job description

Welcome Center Representative

Join our cause‑driven and customer‑service‑focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check‑in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.

Part‑time hours available: Weekday Afternoons/Evenings, Weekends.