Welcome Center Experience Coordinator

CITY OF LINCOLN CITY; Lincoln City (OR); On-site; USD 36,000 - 46,000; Full time

Job summary

CITY OF LINCOLN CITY is seeking a Visitor Center Coordinator to support the Explore Lincoln City Welcome Center. The role involves sharing information about local destinations and amenities, handling front-desk duties, and assisting with events in a fast-paced environment.

Ideal candidates have a high school diploma, at least one year of reception or admin experience, and strong communication skills. Expect some weekend and evening hours, with a friendly, customer-focused approach.

Qualifications

• High School diploma or equivalent supplemented by additional training and at least one-year experience performing reception and administrative duties in an office or customer service environment.
• Knowledge of office practices, business English, and excellent verbal and written communication skills.
• Intermediate computer skills with experience using MS Office and an aptitude to learn new systems.
• Demonstrated ability to apply sound judgment, take initiative, anticipate needs, and communicate effectively with a team and the public.
• Flexible working hours include some nights and weekends.

Responsibilities

• Provide information about local destinations, activities and amenities to visitors.
• Perform front-counter reception duties and assist in a fast-paced customer service environment.
• Support events and educational initiatives in both indoor and outdoor settings.
• Deliver excellent customer service, use good judgment, and respond nimble to diverse visitors and coworkers.

Skills

Customer service

Verbal communication

Written communication

MS Office

Time management

Organization

Team communication

Education

High School diploma or equivalent

Tools

MS Office

Job description

CITY OF LINCOLN CITY is seeking a Visitor Center Coordinator to support the Explore Lincoln City Welcome Center. The role involves sharing information about local destinations and amenities, handling front-desk duties, and assisting with events in a fast-paced environment.

Ideal candidates have a high school diploma, at least one year of reception or admin experience, and strong communication skills. Expect some weekend and evening hours, with a friendly, customer-focused approach.