Weekend Urgent Care Front Desk Specialist

Intermed; Portland (ME); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

InterMed at Scarborough Downs is seeking a friendly front desk coordinator to greet patients, check them in/out, schedule follow-ups, collect payments, and maintain accurate records.

You will work Saturdays and Sundays, use the EMR to notify staff of arrivals, handle insurance information and copays, and support billing with routine tasks. A high school diploma and strong communication are required; medical office familiarity is a plus.

Qualifications

• High School diploma or equivalent required.
• Ability to provide excellent customer service to patients and colleagues.
• Ability to work independently and accurately.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficient with Windows-based computer applications.
• Team player with flexibility.
• Accurate typing, transcribing, and data entry skills.

Responsabilités

• Greet incoming patients with friendly, respectful communication.
• Document up-to-date demographic and insurance information.
• Accept and document patient payments; balance cash drawer.
• Assist billing with routine problem resolution.
• Notify clinical staff of patient arrivals via the EMR.
• Schedule follow-up and ancillary appointments; manage confirmations.
• Maintain confidentiality per HIPAA and InterMed policies.
• Provide support across front desk operations as needed.

Connaissances

Customer service

Independent work

Organization

Communication

Workload management

Windows apps

Team player

Typing & data entry

Formation

High School diploma

Description du poste

InterMed at Scarborough Downs is seeking a friendly front desk coordinator to greet patients, check them in/out, schedule follow-ups, collect payments, and maintain accurate records.

You will work Saturdays and Sundays, use the EMR to notify staff of arrivals, handle insurance information and copays, and support billing with routine tasks. A high school diploma and strong communication are required; medical office familiarity is a plus.