Weekend Studio Operations Concierge

Playwright Co; New York (NY); Hybrid; USD 28,000 - 36,000; Part time

Job summary

Playwrights Horizons is seeking a highly organized part-time Operations Assistant to help manage Playwrights Downtown spaces and serve as the first point of contact. Weekend availability is required (Saturdays and Sundays 8:30am-2:30pm).

You will support reception, bookings, and basic space tech in a creative environment. The role involves greeting guests, coordinating space bookings, assisting renters, and performing light maintenance while working with the Operations Coordinator and Facilities

Qualifications

• Experience in customer service or front-desk roles.
• Ability to greet visitors, answer phones and emails with professionalism.
• Strong organizational skills and attention to detail.
• Proficiency with computers/tablets and common software.
• Spanish language ability is a plus.

Responsibilities

• Provide reception services: answer phones/emails, check-in guests, coordinate space bookings.
• Receive and route mail, packages, and deliveries.
• Be a point of contact for students, faculty, renters on site.
• Enter client information in database and follow up with renters.
• Monitor client accounts, billing, deposits and reporting.
• Perform minor maintenance like restocking supplies and changing bulbs.
• Provide basic A/V and lighting support to renters.
• Collaborate with Operations Coordinator and Facilities Manager in daily operations of rehearsal studios.

Skills

Customer service

Organizational skills

Communication

Tech savvy

Spanish (basic)

Tools

Google Workspace

CRM

Database management

Job description

Playwrights Horizons is seeking a highly organized part-time Operations Assistant to help manage Playwrights Downtown spaces and serve as the first point of contact. Weekend availability is required (Saturdays and Sundays 8:30am-2:30pm).

You will support reception, bookings, and basic space tech in a creative environment. The role involves greeting guests, coordinating space bookings, assisting renters, and performing light maintenance while working with the Operations Coordinator and Facilities