Weekend Shelter Support Specialist (Trauma-Informed)

commteam; Lowell (MA); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Paid Sick Leave

5% employer contribution to 401(k)

Great coworkers and mission

Job summary

Community Teamwork in Lowell, MA is seeking a Residential Counselor for the Shelter Staff program. This part-time role requires working every other Saturday and Sunday 8AM-4PM to support clients in a congregate emergency shelter and provide life skills coaching in a trauma-informed, client-centered way.

You'll help ensure site safety, enforce rules, respond to emergencies, complete intake, document appropriately, and coordinate with team to uphold CTI values of Equity, Integrity, and Compassion.

Qualifications

• High School Diploma or equivalent education.
• At least one year of experience with individuals needing social services.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Excellent crisis management skills.
• Proficient in basic computer software and data collection.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations for smooth site operation.
• Respond to emergencies and document per guidelines.
• Complete intake for new guests.
• Provide support and structure, addressing guest concerns.
• Initiate crisis intervention when necessary.
• Record documentation as required by program guidelines.
• Uphold CTI values: Equity, Integrity, Compassion.

Skills

Customer service

Crisis management

Interpersonal skills

Oral and written communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Community Teamwork in Lowell, MA is seeking a Residential Counselor for the Shelter Staff program. This part-time role requires working every other Saturday and Sunday 8AM-4PM to support clients in a congregate emergency shelter and provide life skills coaching in a trauma-informed, client-centered way.

You'll help ensure site safety, enforce rules, respond to emergencies, complete intake, document appropriately, and coordinate with team to uphold CTI values of Equity, Integrity, and Compassion.