Weekend Service Coordinator – Book Appointments & Delight Customers

SoGood Plumbing, Heating, & Air; Virginia (MN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Medical, Vision, and Dental Insurance

Work Life Balance

Up to a month of paid leave

401k Plan

Paid training through Nexstar

Job summary

SoGood Plumbing, Heating, & Air is hiring for a Friday–Sunday shift in the Richmond area. The role involves turning customer calls into booked service appointments, learning scripts, and maintaining a precise customer database while working with dispatch and management.

We offer competitive pay at $25 per hour, plus medical, vision, and dental insurance, work-life balance, paid leave, a 401(k), and paid training through Nexstar. This is a career opportunity with growth potential.

Qualifications

• Learn the call script and sound professional when speaking with customers.
• Grow and develop through training opportunities.
• Maintain accurate and complete information in the customer database.

Responsibilities

• Convert incoming customer calls into booked service appointments.
• Learn and follow the call script to ensure consistency.
• Participate in training to develop professionally.
• Maintain and update the customer database with complete and accurate information.
• Communicate with dispatch and your manager to coordinate service calls.

Skills

Customer service

Communication

Call handling

Data entry

Job description

SoGood Plumbing, Heating, & Air is hiring for a Friday–Sunday shift in the Richmond area. The role involves turning customer calls into booked service appointments, learning scripts, and maintaining a precise customer database while working with dispatch and management.

We offer competitive pay at $25 per hour, plus medical, vision, and dental insurance, work-life balance, paid leave, a 401(k), and paid training through Nexstar. This is a career opportunity with growth potential.