Weekend & Seasonal Retail Associate: Framing & Service

Michaels Stores; Dubuque (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels in Dubuque, IA is hiring for a Store Team Member. Deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will participate in truck unloads, stocking, planograms, and in-store recovery to keep shelves in stock and visually appealing. The role supports Omni channel processes like Buy Online Pickup in Store and Ship From Store, assists with SOPs, safety programs, and uses the Rewards program to enroll customers.

Qualifications

• Retail or customer service experience preferred.
• Ability to provide friendly customer service and assist shoppers.
• Experience handling cash and operating a POS system.

Responsibilities

• Help customers shop, locate products and provide solutions.
• Provide fast, friendly checkout experience and handle cash to standards.
• Promote Michaels Rewards program and enroll customers.
• Educate customers on VOC survey and Omni channel processes (BOPIS, SFS).
• Assist with truck unloading, stocking, and maintaining planograms (POGs).
• Perform merchandise recovery, returns, and store recovery to keep shelves in stock.
• Support shrink and safety programs; follow SOPs and company policies.

Skills

Customer service

Cash handling

Store operations

Product knowledge

Tools

Cash register

Job description

Michaels in Dubuque, IA is hiring for a Store Team Member. Deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will participate in truck unloads, stocking, planograms, and in-store recovery to keep shelves in stock and visually appealing. The role supports Omni channel processes like Buy Online Pickup in Store and Ship From Store, assists with SOPs, safety programs, and uses the Rewards program to enroll customers.