Weekend Sales Leader - Customer Experience & Store Ops

The Michael's Companies; Brooklyn (OH); On-site; USD 19,286 - 24,108; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Job summary

The Michaels Companies in Brooklyn seeks a dedicated Sales Manager responsible for driving sales results and delivering an exceptional customer experience across the store. You will oversee front-end operations, enforce brand standards, and work closely with the team to achieve key performance indicators.

This role requires a minimum of 3 years of retail leadership experience, strong coaching abilities, and a commitment to operational excellence. Join our team and enjoy a supportive environment that fosters creativity.

Qualifications

• 3+ years of retail leadership experience.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Physical capability to perform store duties including lifting and carrying up to 50 pounds.

Responsibilities

• Lead and manage adherence to Standard Operating Procedures.
• Drive sales results and customer satisfaction through effective leadership.
• Oversee front-end and service operations, ensuring consistent execution of brand standards.

Skills

Retail leadership

Customer experience

Sales operations

Coaching and training

Inventory management

Job description

The Michaels Companies in Brooklyn seeks a dedicated Sales Manager responsible for driving sales results and delivering an exceptional customer experience across the store. You will oversee front-end operations, enforce brand standards, and work closely with the team to achieve key performance indicators.

This role requires a minimum of 3 years of retail leadership experience, strong coaching abilities, and a commitment to operational excellence. Join our team and enjoy a supportive environment that fosters creativity.