Weekend Retail Ticket Sales Shift Lead

Chestnutmtn; Galena (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Chestnutmtn is seeking a full-time Shift Lead for weekends and holidays in Galena, IL. The role requires leading 10+ staff, managing cash operations, and delivering exceptional guest service while selling tickets and products.

You will build knowledge of products, maintain clean, organized displays, and coordinate with management on inventory and safety protocols. Expect high guest interaction and dynamic shift responsibilities.

Qualifications

• Sales experience and good Customer Service skills are essential to this position.
• Will meet potentially upwards of 100+ customers daily to sell tickets, products, and season passes.

Responsibilities

• May be in charge of 10+ employees at a time; oversee staff and close/building security.
• Open/close cash registers, count money, separate charge slips and coupons, assist customers.
• Develop product knowledge to help customers find items they need.
• Keep shelves and displays presentable and well-stocked.
• Set up seasonal/informational displays and ensure inventory accuracy.

Skills

Sales experience

Customer Service

Job description

Chestnutmtn is seeking a full-time Shift Lead for weekends and holidays in Galena, IL. The role requires leading 10+ staff, managing cash operations, and delivering exceptional guest service while selling tickets and products.

You will build knowledge of products, maintain clean, organized displays, and coordinate with management on inventory and safety protocols. Expect high guest interaction and dynamic shift responsibilities.