Weekend Ticket Sales Shift Lead — Retail & Cashier

Chestnut Mountain Resort; Galena (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Chestnut Mountain Resort in Galena, IL seeks a full-time team member available on weekends and holidays, days and nights, with a minimum of 32 hours per week and overtime possibility. The role focuses on on-site sales of tickets, products and season passes, and delivering helpful information to guests.

Sales experience and excellent customer service are essential. You will work with managers to maintain inventory, set up displays, and assist up to 100+ customers daily, while ensuring a safe,

Qualifications

• Prior sales experience required.
• Strong customer service skills.
• Ability to supervise up to 10+ employees.

Responsibilities

• May be in charge of 10+ employees at a time, must be able to answer questions they may have, keep employees busy during slow periods and close and secure the building if necessary.
• Performing tasks such as opening and closing out cash registers, counting money, separating charge slips, coupons and assisting with customer relations.
• Develop product knowledge to better help our customers find what they are looking for.
• Make sure shelves, counters, tables, display racks, etc. are presentable.
• Help design and set up seasonal/informational displays.

Skills

Sales

Customer Service

Leadership

Job description

Chestnut Mountain Resort in Galena, IL seeks a full-time team member available on weekends and holidays, days and nights, with a minimum of 32 hours per week and overtime possibility. The role focuses on on-site sales of tickets, products and season passes, and delivering helpful information to guests.

Sales experience and excellent customer service are essential. You will work with managers to maintain inventory, set up displays, and assist up to 100+ customers daily, while ensuring a safe,