Guest Experience & Tickets Agent — Weekend & Holiday Shifts

Ragged Mountain Resort; Danbury (NH); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

Ragged Mountain Resort in Danbury, NH seeks a friendly Guest Service Agent to handle ticket sales, check-ins, phone inquiries, and POS transactions, delivering the high-quality guest experience expected by our guests.

You will greet guests, process purchases, assist with lodging check-in, manage lost and found, and collaborate with the Ticket Manager to share current information. Weekend and holiday availability is required.

Qualificações

• Background check required.
• Must work weekends and holidays.
• Must have a positive attitude and maintain composure under pressure.
• Must be able to lift a maximum of 25 pounds.
• Must be able to multitask in a fast paced work setting.

Responsabilidades

• Sell Tickets and other products.
• Organize season pass holder information.
• Answer phones.
• Communicate with others on daily Ticket knowledge.
• Use computerized Point-of-Sale and Credit Card terminals.
• Handle Lost and Found.
• Lodging check-in.
• Perform other duties as assigned.

Conhecimentos

Customer service

Multitasking

Positive attitude

Guest-centric service

Ferramentas

POS system

Credit card terminals

Descrição da oferta de emprego

Ragged Mountain Resort in Danbury, NH seeks a friendly Guest Service Agent to handle ticket sales, check-ins, phone inquiries, and POS transactions, delivering the high-quality guest experience expected by our guests.

You will greet guests, process purchases, assist with lodging check-in, manage lost and found, and collaborate with the Ticket Manager to share current information. Weekend and holiday availability is required.