Weekend Receptionist — Resident Services

Independence Village Senior Living; Waukee (IA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health, dental, vision

Job summary

Independence Village Senior Living is seeking a part-time Receptionist to provide courteous service to residents and the public. The role requires weekend shifts (Sat 8am-4:30pm, Sun 8am-2pm) with a pay rate of $16 per hour. You will manage front-desk duties, greet residents and guests, and support leasing and maintenance teams.

Candidates should have a High School diploma or related experience. This position offers growth potential within a supportive environment and comprehensive benefits for

Qualifications

• High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.
• This position entails standing for long periods of time. The employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The noise level is moderate. Occasional travel to different locations may be required.
• We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

Skills

Guest service

Telephone handling

Front desk

Professionalism

Education

High school diploma

Job description

Independence Village Senior Living is seeking a part-time Receptionist to provide courteous service to residents and the public. The role requires weekend shifts (Sat 8am-4:30pm, Sun 8am-2pm) with a pay rate of $16 per hour. You will manage front-desk duties, greet residents and guests, and support leasing and maintenance teams.

Candidates should have a High School diploma or related experience. This position offers growth potential within a supportive environment and comprehensive benefits for