weekend receptionist

Intersect Healthcare; Detroit (MI); On-site; USD 1,929,000 - 2,480,000; Part time

Job summary

Intersect Healthcare of Elmwood in Detroit is seeking a compassionate Weekend Receptionist to support patients, families, and staff at the front desk. You will greet visitors, answer calls, manage admissions paperwork, and assist with scheduling while upholding HIPAA guidelines.

The role requires excellent communication, the ability to work independently and with a team, and flexibility for weekend and holiday shifts. Experience with electronic medical records is a plus.

Qualifications

• Strong communication and interpersonal skills with patients, families and staff.
• Ability to work both independently and as part of a team in a fast-paced front-desk setting.
• Flexibility to cover weekend and holiday shifts and adapt to changing needs.
• Familiarity with electronic medical records or willingness to learn the system.

Responsibilities

• Greet patients, families, and visitors in a warm, professional manner.
• Answer calls, respond to inquiries, and direct individuals to the appropriate area.
• Coordinate front-desk operations and manage admissions/discharges paperwork.
• Perform scheduling and data entry tasks; maintain confidentiality per HIPAA.

Skills

Communication

Interpersonal skills

Teamwork

Customer service

Flexibility

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Weekend Reception

Job Summary:

Intersect Healthcare of Elmwood is seeking a compassionate and organized Weekend Receptionist to join our dedicated team! As a Weekend Receptionist, you will play a vital role in ensuring a smooth and efficient experience for our patients, families, and staff. If you're passionate about providing exceptional customer service and have a strong attention to detail, we encourage you to apply for this rewarding opportunity.

Responsibilities:

• Greet patients, families, and visitors: Provide warm and welcoming service, addressing questions and concerns, and directing them to the appropriate area or personnel.
• Manage reception desk operations: Answer phone calls, respond to inquiries, and maintain a clean and organized workspace.
• Coordinate patient admissions and discharges: Prepare and process necessary paperwork, ensuring accurate and timely documentation.
• Perform administrative tasks: Assist with scheduling, data entry, and other administrative duties as needed.
• Maintain confidentiality: Handle sensitive information with discretion and follow HIPAA guidelines.

Requirements:

• High School Diploma or equivalent (Education Level: [n/a])
• Basic computer skills and ability to learn our electronic medical records system
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast-paced environment
• Available to work a variety of shifts, including weekends and holidays

About Our Organization:

Intersect Healthcare of Elmwood has been serving the Detroit area for over 30 years, providing high-quality skilled nursing care, long-term care, and hospice care. Our dedicated interdisciplinary clinical team is committed to delivering exceptional patient care and fostering a positive and supportive work environment.