Weekend Receptionist

Ascent Healthcare Management; Asheville (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Daily pay

Job summary

Bear Mountain Health and Rehabilitation is seeking a Receptionist to provide general office support, answer incoming calls, direct inquiries, and manage mail and supplies. The role emphasizes professional communication and confidentiality within a patient-centered facility.

The ideal candidate will have a high school diploma or GED, 6 months to 1 year of customer service experience, and proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Qualifications

• High school diploma or GED required or equivalent related work experience.
• Six months to one year customer service experience or related experience performing office/clerical duties.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook; Internet navigation.

Responsibilities

• Answer telephones or switchboard during scheduled shift.
• Direct calls to appropriate department or employee.
• Provide callers with information about the facility and directions.
• Receive, sort and forward incoming mail.
• Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in ordering, receiving, stocking and distribution of office supplies.
• Copying, faxing, filing, and other clerical duties as needed.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

MS Word

MS Excel

MS PowerPoint

Outlook

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

NOW OFFERING DAILY PAY! We are pleased to offer a voluntary benefit for employees to access their pay on their own schedule. Work today, get paid today.

Bear Mountain Health and Rehabilitation is a member of the Ascent Healthcare Management family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!

AtBear Mountain Health and Rehabilitation,we value our employees and provide a great working environment!

Position Description:

TheReceptionist will provide general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate departments and employees, mail distribution, flow of correspondence, requisition of supplies when necessary, as well as additional clerical duties.

What you will do:

• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
• Other special projects and duties, as assigned.

What you need:

• High school diploma or GED required or equivalent related work experience.
• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Customer service-oriented with the ability to work well under pressure.Approachable, flexible and adaptable to change.