Weekend Receptionist

Vantage Care, LLC; West Springfield (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Vantage Care, LLC in West Springfield, Massachusetts is seeking a dedicated receptionist to provide general office support. The role requires greeting visitors, directing calls, handling mail, and coordinating express deliveries while delivering exceptional customer service.

The ideal candidate has a high school diploma, strong organizational and communication skills, and proficiency in Microsoft Office. Join us for a dynamic work environment committed to quality service.

Qualifications

• 6 months to 1 year of relevant experience and/or training preferred.
• Demonstrated keyboarding skills required.

Responsibilities

• Answers and directs the callers to the appropriate associates.
• Greets and directs visitors to the company.
• Provides callers with company information.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services.
• Assists in ordering, receiving, stocking, and distribution of office supplies.
• Applies “5 Star” customer service approach.

Skills

Strong organizational skills

Excellent verbal communication skills

Excellent written communication skills

Exceptional interpersonal skills

Ability to work independently

Keyboarding skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent (GED)

Job description

The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate associates, mail distribution and requisition of supplies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answers and directs the callers to the appropriate associates directing to voicemail and taking messages when required.
• Greets and directs visitors to the company.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receives sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
• Applies “5 Star” customer service approach in all aspects of job.
• Actively supports Bear Mountain commitment to providing “5 Star” service on all quality objectives, with an emphasis on continual improvement.
• Adheres to all company policies, procedures, and standards of conduct.
• Reports to the appropriate managers any known or suspected violations of policy and procedures, regulations or standards of conduct.
• Performs additional duties as assigned.

POSITION REQUIREMENTS

• High school diploma or equivalent (GED) required.
• 6 months to 1 year of relevant experience and/or training preferred
• Strong organizational skills required.
• Excellent verbal and written communication skills. Must possess exceptional interpersonal skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Ability to work with Microsoft Office and other software programs. Demonstrated keyboarding skills required.