Receptionist FT/PT

EHG; Waynesboro (VA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Engagement Activities

Positive work environment

Excellent Training

Competitive Pay

Job summary

Eastern Health Group in Waynesboro, VA is seeking a part-time Receptionist to provide general office support, answer calls, direct inquiries, and manage mail and supplies. You will assist in daily clerical duties and ensure a smooth, professional front-office experience.

This role requires excellent phone etiquette, clear English communication, and the ability to work well within a team while maintaining confidentiality. Prior office/clerical experience is beneficial.

Qualifications

• High school diploma or GED required or equivalent related work experience.
• Excellent phone etiquette and professional communication skills.
• Ability to work well in a team and handle confidential information.
• Strong attention to detail and ability to prioritize tasks.
• Experience with Microsoft Word, Excel, PowerPoint and Outlook.

Responsibilities

• Provide general office support including answering incoming calls and directing to appropriate departments.
• Manage mail distribution and flow of correspondence, and assist with ordering and stocking supplies.
• Coordinate mail, express service pickups, and maintain office equipment.
• Maintain professionalism and confidentiality while supporting daily operations.

Skills

Excellent phone etiquette

Verbal and written English

Attention to detail

Organizational skills

Problem solving

Team oriented

Customer service oriented

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet navigation

Intranet navigation

Job description

Eastern Health Group is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!

Requires every other weekend.

We are currently seeking a part time Receptionist to join our team.

While working here, you will enjoy:

• Employee Engagement Activities
• Positive work environment
• Excellent Training
• Competitive Pay

Summary:

Provide general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate departments and employees, mail distribution, flow of correspondence, requisition of supplies when necessary, as well as additional clerical duties.

Essential Duties & Responsibilities:

• Meet physical and sensory requirements stated below, and be able to work in the described environment.
• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.

Job Requirements:

• High school diploma or GED required or equivalent related work experience.
• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Approachable, flexible and adaptable to change.