Weekend Plumbing Lead & Field Coach

T3 Services Group; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

10% performance bonus

Separate weekend bonus opportunities

Job summary

Radiant Plumbing & Air Conditioning in Austin, TX is seeking a Weekend Plumbing Supervisor to lead residential plumbing technicians, coach field crews, and drive weekend operations with accountability and visibility.

You will spend significant time in the field, ride-alongs, coaching, and tracking KPIs, ensuring the Radiant experience remains 5-star for customers and a winning team culture.

Qualifications

• Residential service plumbing experience required.
• Journeyman license or higher preferred.
• Strong communication and leadership skills.
• Must be available to work Friday–Tuesday.

Responsibilities

• Lead, coach, and develop residential plumbing technicians.
• Provide in-field coaching through ride-alongs and site visits.
• Track technician KPIs, revenue, performance, and customer experience.
• Partner with Dispatch to ensure the right plumber is assigned to the right job.
• Support technicians with technical troubleshooting and customer escalations.
• Reinforce ServiceTitan processes and operational standards.
• Maintain high standards for workmanship, safety, truck inventory, and customer service.
• Conduct 1:1s, team meetings, and ongoing performance coaching.
• Help build a positive, competitive, and accountable team culture.

Skills

Residential plumbing

Leadership

KPIs

ServiceTitan

Education

Journeyman plumber license

Tools

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning in Austin, TX is seeking a Weekend Plumbing Supervisor to lead residential plumbing technicians, coach field crews, and drive weekend operations with accountability and visibility.

You will spend significant time in the field, ride-alongs, coaching, and tracking KPIs, ensuring the Radiant experience remains 5-star for customers and a winning team culture.