Weekend Plumbing Supervisor: Lead & Elevate Residential Techs

Radiant Plumbing & Air Conditioning; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Radiant Plumbing & Air Conditioning in Austin is hiring a Weekend Plumbing Supervisor to lead frontline technicians, develop the team, and keep weekend operations running smoothly. This hands-on leadership role focuses on coaching in the field, tracking KPIs, and delivering the 5-star Radiant experience to customers while maintaining safety and high workmanship standards.

The schedule is Friday through Tuesday with Wednesday and Thursday off, offering a dynamic, visibility-driven role with

Qualifications

• Strong background in residential service plumbing.
• Previous experience leading, coaching, or supervising plumbing technicians.
• Strong understanding of KPIs, revenue, and technician performance.
• Ability to coach both technical and customer-facing performance.
• ServiceTitan experience strongly preferred.
• Plumbing license appropriate to the role; Journeyman or higher preferred.
• Strong communication and leadership skills.
• Hands-on, positive, and accountable leadership style.
• Valid Driver’s License with a clean driving record.
• Must be available to work Friday–Tuesday.

Responsibilities

• Lead, coach, and develop residential plumbing technicians.
• Provide in-field coaching through ride-alongs and site visits.
• Track technician KPIs, revenue, performance, and customer experience.
• Hold technicians accountable to company goals and expectations.
• Partner with Dispatch to ensure the right plumber is assigned to the right job.
• Support technicians with technical troubleshooting and customer escalations.
• Reinforce ServiceTitan processes and operational standards.
• Maintain high standards for workmanship, safety, truck inventory, and customer service.
• Conduct 1:1s, team meetings, and ongoing performance coaching.
• Help build a positive, competitive, and accountable team culture.

Skills

Residential service plumbing

Leadership

KPI management

Communication

Tools

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning in Austin is hiring a Weekend Plumbing Supervisor to lead frontline technicians, develop the team, and keep weekend operations running smoothly. This hands-on leadership role focuses on coaching in the field, tracking KPIs, and delivering the 5-star Radiant experience to customers while maintaining safety and high workmanship standards.

The schedule is Friday through Tuesday with Wednesday and Thursday off, offering a dynamic, visibility-driven role with