HVAC Field Lead & Installation Coach

Radiant Plumbing & Air Conditioning; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Time Off

Wellness Days

Paid Holidays

Parental Leave

Company vehicle for field work

Training & development

Job summary

Radiant Plumbing & Air Conditioning is seeking an experienced HVAC Field Supervisor to lead installation teams in Austin and surrounding areas. This hands-on role focuses on quality installations, safety, and code-compliance, while mentoring technicians in the field.

Ideal candidates have 3–5+ years of field HVAC experience, strong troubleshooting and communication skills, and a track record of coaching others. EPA certification and valid state licensing are required or expected where applicable.

Qualifications

• 3–5+ years of HVAC field experience.
• Strong residential HVAC installation experience preferred.
• Strong troubleshooting and diagnostic skills.
• Ability to inspect HVAC installations and identify workmanship, airflow, performance, and code concerns.
• Experience with ductwork, airflow, system startups, and equipment commissioning.
• Ability to coach and develop installers in the field.
• EPA Certification.
• Applicable state licensing as required.
• Valid driver's license with an insurable driving record.
• Strong communication, organization, and problem-solving skills.
• Comfortable using an iPad and basic computer programs.
• ServiceTitan experience is a plus.

Responsibilities

• Perform quality control inspections on new HVAC system installations.
• Ensure installations meet Radiant's standards for quality, safety, performance, and code compliance.
• Run warranty and recall calls related to new installations.
• Diagnose installation issues and coordinate corrective actions.
• Provide hands-on technical support to installation and service technicians in the field.
• Coach installers on proper installation practices, troubleshooting, and customer communication.
• Work with the Installation Manager each morning to review jobs and help crews get loaded and into the field efficiently.
• Support crews on complex installations and challenging calls.
• Verify and adjust airflow following ductwork and system installations.
• Meet with inspectors when needed.
• Assist with sizing and planning for large duct replacement projects.
• Communicate recurring installation concerns to management so additional training can be provided.
• Build relationships with manufacturer representatives to stay current on equipment, technology, installation practices, and potential product issues.
• Ensure warranty parts and returned materials are properly documented and processed.

Skills

HVAC field exp

Residential install

Troubleshooting

Diagnostics

Coaching installers

Communication

Organization

Problem-solving

iPad proficiency

ServiceTitan (plus)

Education

EPA Certification

State licensing as required

Driver's license

Tools

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning is seeking an experienced HVAC Field Supervisor to lead installation teams in Austin and surrounding areas. This hands-on role focuses on quality installations, safety, and code-compliance, while mentoring technicians in the field.

Ideal candidates have 3–5+ years of field HVAC experience, strong troubleshooting and communication skills, and a track record of coaching others. EPA certification and valid state licensing are required or expected where applicable.