Weekend Plumbing Dispatch Specialist

American Residential Services LLC.; Provo (UT); On-site; USD 28,000 - 33,000; Full time

Job summary

YES! AIR CONDITIONING HEATING PLUMBING ELECTRIC in Provo, UT is seeking a dispatch coordinator. You will support service technicians by coordinating scheduling and routing, and ensure prompt customer service through efficient call flow from our service platform.

Ideal candidates have dispatch or call center experience, proficiency with Microsoft Office and multi-line phones, and strong knowledge of local geography. Daily office presence and weekend shifts are required.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.

Skills

Dispatch experience

Multi-line phone systems

In-office daily reporting

Weekend/shift flexibility

Tools

Microsoft Office

Job description

YES! AIR CONDITIONING HEATING PLUMBING ELECTRIC in Provo, UT is seeking a dispatch coordinator. You will support service technicians by coordinating scheduling and routing, and ensure prompt customer service through efficient call flow from our service platform.

Ideal candidates have dispatch or call center experience, proficiency with Microsoft Office and multi-line phones, and strong knowledge of local geography. Daily office presence and weekend shifts are required.