Weekend Patient Financial Navigator

Firstsource; Muskegon (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Paid time off

Job summary

Firstsource is hiring a FT Patient Financial Advocate (Weekends Only) in Muskegon, MI to screen patients on-site at hospitals for eligibility assistance programs, either bedside or in the ER, and to report progress to client contacts.

Responsibilities include identifying self-pay patients, initiating applications, and documenting results in the hospital system. Travel to nearby sites may be required to cover weekend shifts.

Qualifications

• High School Diploma or equivalent required.
• 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.

Responsibilities

• Screen self-pay patients at hospitals for eligibility assistance programs, bedside or in the ER.
• Identify patients referred to Firstsource for eligibility programs.
• Initiate the application process bedside when possible.
• Document patient information and screening results in the hospital system and in-house tools.
• Maintain contact with client hospitals and report progress regularly.
• Occasionally conduct field work including patient home visits to screen for eligibility.

Skills

Customer service

Communication skills

Medical billing knowledge

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer skills

Job description

Firstsource is hiring a FT Patient Financial Advocate (Weekends Only) in Muskegon, MI to screen patients on-site at hospitals for eligibility assistance programs, either bedside or in the ER, and to report progress to client contacts.

Responsibilities include identifying self-pay patients, initiating applications, and documenting results in the hospital system. Travel to nearby sites may be required to cover weekend shifts.