Onsite Patient Financial Advocate - Help Patients Access Aid

Firstsource; Carrollton (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Paid Time Off

Job summary

Firstsource is seeking a FT Patient Financial Advocate to screen patients on-site at hospitals in Carrollton, GA, assisting with eligibility for State, County, and Federal programs. The role involves bedside enrollment, documentation, and regular updates to client contacts.

Travel to nearby sites may be required, with a Monday–Friday 8:00am–4:30pm schedule, working from hospital settings. The position emphasizes patient interaction, data entry into in-house systems, and coordinating transitions

Qualifications

• High School Diploma or equivalent required.
• 1-3 years' experience in medical coding, medical billing, eligibility or related medical experience preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.

Responsibilities

• Screen patients on-site to identify eligibility for State, County, and/or Federal programs.
• Initiate the application process bedside when possible.
• Document patient information on the in-house screening sheet and on-site tracking tool.
• Provide information and reports to client contacts and maintain progress updates.
• Occasionally perform home visits to screen for eligibility and cover onsite sites as needed.
• Maintain confidentiality and a neat, orderly workstation.

Skills

Customer service

Communication skills

Interpersonal skills

Organization

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Firstsource is seeking a FT Patient Financial Advocate to screen patients on-site at hospitals in Carrollton, GA, assisting with eligibility for State, County, and Federal programs. The role involves bedside enrollment, documentation, and regular updates to client contacts.

Travel to nearby sites may be required, with a Monday–Friday 8:00am–4:30pm schedule, working from hospital settings. The position emphasizes patient interaction, data entry into in-house systems, and coordinating transitions