Weekend Orthopedics Registration Specialist

EXCELSIOR ORTHOPAEDICS GROUP in; Town of Amherst (NY); On-site; USD 25,000 - 41,000; Part time

Job summary

Excelsior Orthopaedics Group is seeking a Patient Service Representative for weekend coverage with occasional evenings at our Amherst, NY location. The role focuses on patient check-in, registration, and high-quality service to ensure an excellent patient experience.

Responsibilities include verifying appointments and insurance, collecting copays, and coordinating with billing. EMR proficiency and MEDENT experience are required, with strong communication and customer-service skills essential for

Qualifications

• 2+ years medical office experience; patient registration experience desired.
• EMR experience required; MEDENT preferred.

Responsibilities

• Verify appointment and insurance information; enter registration into Medent.
• Collect copays, balance cash drawer, and log totals.
• Verify insurance three days out and ensure daily verification quota.
• Remain flexible in work assignments as patient numbers vary and doctors schedules change often.
• Act as a liaison between the patient and the billing department regarding billing issues for patients.
• Pull registrations through the patient portal.
• Apply knowledge of medical terminology, specifically orthopedic terminology.
• Proficiency in EMR and practice management software.
• Perform other duties as assigned.

Skills

Customer service

Communication

EMR proficiency

Tools

MEDENT EMR

Job description

Excelsior Orthopaedics Group is seeking a Patient Service Representative for weekend coverage with occasional evenings at our Amherst, NY location. The role focuses on patient check-in, registration, and high-quality service to ensure an excellent patient experience.

Responsibilities include verifying appointments and insurance, collecting copays, and coordinating with billing. EMR proficiency and MEDENT experience are required, with strong communication and customer-service skills essential for