Remote Weekend On-Call Scheduling Coordinator

Trove Home Care; Williamsburg (VA); On-site; USD 32,000 - 34,000; Part time

Job summary

Trove Home Care is seeking a Part-Time On-Call Scheduling Coordinator in the Williamsburg, VA area to support weekend coverage for our home care team.

You will respond to caregiver call-offs, coordinate coverage using our scheduling system, and document changes in WellSky. The role is remote and involves rotating weekend hours from Friday 5:00 p.m. to Monday 8:00 a.m.

Local candidates in Charlottesville, Williamsburg, or Richmond, VA are preferred, with occasional holiday coverage as needed.

Qualifications

• High school diploma or GED required.
• 1–2 years scheduling experience preferred, especially in home care or healthcare.
• Experience with WellSky is highly desired.
• Working knowledge of HIPAA compliance procedures.
• Strong communication and problem-solving skills.
• Ability to work independently and make timely, informed decisions.
• Strong organizational skills with excellent attention to detail.

Responsibilities

• Respond to caregiver call-offs, scheduling conflicts, and urgent after-hours needs in a timely manner.
• Coordinate caregiver coverage using our scheduling system and by contacting available caregivers.
• Monitor caregiver shift notifications, including clock-ins and clock-outs.
• Communicate professionally with caregivers, clients, families, and Trove team regarding scheduling changes.
• Document conversations, scheduling changes, and necessary follow-up within WellSky.
• Provide additional on-call coverage during team vacations and planned absences.
• Follow established company policies and escalation procedures when handling after-hours situations.

Skills

Communication skills

Problem-solving

Multitasking

Attention to detail

Independent work

Customer service mindset

Phone/Text communication

Organizational skills

Education

High school diploma or GED

Tools

WellSky

Job description

Trove Home Care is seeking a Part-Time On-Call Scheduling Coordinator in the Williamsburg, VA area to support weekend coverage for our home care team.

You will respond to caregiver call-offs, coordinate coverage using our scheduling system, and document changes in WellSky. The role is remote and involves rotating weekend hours from Friday 5:00 p.m. to Monday 8:00 a.m.

Local candidates in Charlottesville, Williamsburg, or Richmond, VA are preferred, with occasional holiday coverage as needed.