Weekend On-Call Coordinator

ComForCare; McLean (VA); Hybrid; USD 30,000 - 47,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Work from home

Job summary

ComForCare is seeking a dependable and compassionate Weekend On-Call Coordinator to support our clients, families, and caregiving team. This remote role requires residing in Virginia and offering a flexible part-time schedule with at least two weekends per month.

You will handle calls, emails, and scheduling, ensuring next-day shifts are staffed and issues reported to supervisors. Join a mission-driven culture that values work-life balance and professional care.

Qualifications

• Strong communication and interpersonal skills to interact with clients, families, caregivers, and prospects.
• Detail-oriented with excellent customer service abilities.
• Ability to manage multiple tasks and meet time-sensitive needs.

Responsibilities

• Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
• Respond promptly and professionally to clients, families, caregivers, and prospective clients
• Document new client inquiries in the Intake Summary Form and notify the owner
• Coordinate caregiver scheduling, including filling call-offs and open shifts
• Ensure all next-day shifts are fully staffed by the end of each on-call day
• Report client, family, or employee concerns and incidents to supervisory staff
• Participate in a weekly client status call with office staff and nurses

Skills

Communication skills

Customer service

Multitasking

Time management

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Flexible schedule

Live your best life possible by helping others live theirs. At ComForCare, our employees are the heart and soul of what we do. We celebrate successes, support one another, and build meaningful relationships and we’re proud to be recognized as a certified Great Place To Work.

We are seeking a dependable and compassionate Weekend On-Call Coordinator to support our clients, their families, and our caregiving team. This role ensures smooth operations during off‑hours and plays a key part in maintaining exceptional care.

Why Join Our Team

• Work from home (must reside in Virginia)
• Flexible part-time schedule at least two weekends per month
• Supportive, mission-driven culture
• Employer-provided benefits:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match

What You’ll Be Doing

• Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
• Respond promptly and professionally to clients, families, caregivers, and prospective clients
• Document new client inquiries in the Intake Summary Form and notify the owner
• Coordinate caregiver scheduling, including filling call-offs and open shifts
• Ensure all next‑day shifts are fully staffed by the end of each on‑call day
• Report client, family, or employee concerns as well as any incidents to supervisory staff
• Participate in a weekly client status call with office staff and nurses

What We’re Looking For

• Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients
• Detail-oriented with excellent customer service abilities
• Able to manage multiple tasks and meet time-sensitive needs
• Resident of the Washington, DC metro area
• Availability for occasional weekday off‑hours support is a plus

This is a remote position.